Contact Us

If you need any assistance with your account, understanding our promotions, how to play a game, or any other related issues, please contact a member of our professional, friendly and well trained Customer Service Team. We are at your service day or night so call us anytime, we're available 24/7 .

Please keep your username or chat name handy to ensure prompt service plus any other relevant information to your query, such as:

  • Your Account Number
  • Game – Bingo or a specific Mini-Game
  • The name of the room you were playing in
  • Game Play ID (if known and if the problem relates to a specific game)
  • The Time of the problem
  • A description of the problem (detailing a specific prize, bet or win amount)

EMAIL US

Our email address is bingosupport@vernons.com
You can also email us if you have any feedback, this is yet another way to continually improve and provide the best service possible.

CALL US

UK Freephone: 0800 484 0043 (from a mobile call 800 484 0043)


International: 0203 727 3916

FAX US

UK customer can send us a free fax at: +44 207 900 3155

MAIL US

Vernons
NetPlayTV Group
PO BOX 356
St Peter Port
Guernsey
GY1 3XQ
Choose Your Lobby
Play with our new look or use the classic design, it's up to you.

Whilst the classic design is still available, we also have a new version which contains not only our exciting new look but also a host of new features:

- Faster to Load and Easier to Use
- Exciting Cash Cubes Bingo
- Play up to 3 Bingo Games and 3 Mini Games at the same time
Choose your lobby below:
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Bonus Options

We'd like to offer you an exclusive welcome bonus as well as future cashback and deposit offers. Would you like to receive these offers?

Once you have registered you will be able to change you bonus preferences at any time by contacting the the customer Support Team.

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