Contact Us

If you need any assistance with your account, understanding our promotions, how to play a game, or any other related issues, please contact a member of our professional, friendly and well trained Customer Service Team. We are at your service day or night so call us anytime, we're available 24/7 .

Please keep your username or chat name handy to ensure prompt service plus any other relevant information to your query, such as:

  • Your Account Number
  • Game – Bingo or a specific Mini-Game
  • The name of the room you were playing in
  • Game Play ID (if known and if the problem relates to a specific game)
  • The Time of the problem
  • A description of the problem (detailing a specific prize, bet or win amount)

EMAIL US

Our email address is bingosupport@vernons.com
You can also email us if you have any feedback, this is yet another way to continually improve and provide the best service possible.

CALL US

UK Freephone: 0800 484 0044 (from a mobile call 800 484 0044)

International: +44 (0)203 727 3916